Shipping Coverage
We ship within India through our trusted logistics partner. All orders are processed and dispatched from our facilities within India.
Serviceable States and Regions
We currently deliver to the following states and union territories:
- Andhra Pradesh, Assam, Bihar, Chandigarh, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Himachal Pradesh, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Odisha, Puducherry, Punjab, Rajasthan, Tamil Nadu, Telangana, Uttar Pradesh, Uttarakhand, West Bengal
Non-Serviceable Areas
Please note: We currently do not ship to the following states/territories:
- Arunachal Pradesh
- Manipur
- Meghalaya
- Mizoram
- Nagaland
- Sikkim
- Tripura
- Andaman and Nicobar Islands
- Dadra and Nagar Haveli and Daman and Diu
- Jammu and Kashmir
- Ladakh
- Lakshadweep
Logistics Partners
We have partnered with trusted logistics providers to ensure reliable and efficient delivery of your orders across our serviceable regions. Our logistics partners provide comprehensive coverage with real-time tracking capabilities.
Processing Time
- Orders are processed within 1-2 business days
- Processing time excludes weekends and public holidays
- You will receive a shipping confirmation email with tracking details once your order is dispatched
Shipping Methods & Delivery Times
- Standard Delivery: 3-7 business days across serviceable areas
- Express Delivery: 1-3 business days (available in major cities)
- Metro Cities: 2-4 business days
- Tier 2/3 Cities: 4-7 business days
- Delivery times may vary based on location and local conditions
- We will try our best along with our partners to deliver within these committed delivery durations
Shipping Costs
- Shipping charges are calculated at checkout based on your pin code, order weight, and delivery speed
- Free Shipping Promotion: We are currently offering FREE shipping on all orders across our serviceable areas
- Payment Methods: We accept online payments only using Razorpay payment gateway (UPI, Credit/Debit Cards, Net Banking, Digital Wallets)
- Cash on Delivery (COD) is not available
Order Tracking
- Real-time tracking available through our logistics partner's tracking system
- SMS and email updates on order status
- Track your order using the tracking number provided in your shipping confirmation email
Delivery Process
- Delivery attempts will be made during business hours (9 AM - 7 PM)
- A signature or OTP verification may be required upon delivery
- If delivery is unsuccessful, our logistics partner will attempt redelivery
- Packages will be held at the nearest logistics facility for pickup if delivery attempts fail
Contact for Shipping Issues
For any shipping-related queries or concerns:
- Contact us at contact@ecodet.net or +91-9985425326
- Our logistics partner's customer support: Refer to your shipping information
- Use your tracking number for faster resolution
Important Notes
- Please ensure accurate delivery address including major road or landmark nearby and contact information within serviceable areas
- Orders to non-serviceable areas will be automatically cancelled and refunded
- Orders cannot be redirected once dispatched
- Delivery charges are non-refundable
- Only prepaid orders are accepted - COD not available